Standing orders (rides that repeat)
Book a weekly pattern of rides in one go, and manage them together.
- Who:
- Owners, admins, dispatchers and reservations agents
A standing order is a pattern of rides that repeats every week, or every 2, 3 or 4 weeks: a school run, a commute, a weekly hospital visit.
Book one
- Start a new booking as usual, with the first ride's date and time.
- Tick Repeat weekly.
- Pick the days of the week, how often (every week, or every 2, 3 or 4 weeks) and the last date.
- Optional: tick Add a return the same day and give the return time.
- Check the summary, e.g. "Every Mon, Wed and Fri", and save.
Limits
- Up to a year from the first ride, and up to 120 rides in one standing order.
- "Every 2 weeks" counts from the first ride's week.
How it works
- Every ride is made now, each its own booking, so they all show on Bookings, Dispatch and the drivers' schedules straight away. Bookings marks them ↻ Standing order.
- Every ride gets the same price.
- The customer gets one confirmation email, for the first ride. Day-before reminders still go out for each ride.
Manage it
On any ride of the standing order, the Standing order card shows the pattern, how many rides it has and how many are still to come. From there you can:
- Give this and every later ride the same chauffeur and car.
- Cancel this and all later rides. Card payments on those rides are refunded and customers told, exactly as for a single cancellation.
To skip one date, cancel just that ride. Edits on a ride's page change only that ride.