Driver chat and messaging all drivers
Chat with each chauffeur, and send one message to everyone working.
- Who:
- Owners, admins and dispatchers
One-to-one chat
Driver chat has a conversation with each chauffeur. They write from the Messages tab in their app, and you get a notification on any device where you turned notifications on. Reply in their thread; they get a notification if they turned on ride alerts.
Message all drivers
For weather, road closures or a change at the airport, use Message all drivers at the top of Driver chat.
- Choose who to send to:
- On shift now: clocked in, out on a ride, or scheduled for this hour.
- Working today: scheduled to work today, or clocked in.
- All drivers: everyone in your driver list.
- Write the message, e.g. "Heavy snow on I-93 north: leave 20 minutes early for Logan pickups."
- Send.
Each driver gets it in their own chat thread, with a phone notification, and can reply there. The page shows how many drivers each choice reaches before you send.
Tip: You can send up to 10 of these an hour.