Incident reports
Record accidents, damage, complaints, injuries and lost property, what they cost, and how they ended.
- Who:
- Owners, admins and dispatchers
- Plan:
- Pro and Fleet (and every free trial)
Record an incident
- Open Incidents, or click Report an incident on a ride's page (the ride is filled in for you).
- Choose what happened: Accident, Vehicle damage, Complaint, Lost item, Injury or Other.
- Set the date and, where relevant, the ride, driver and vehicle.
- Describe it: who, where, what was said or damaged, photos taken, police report number.
- Enter the cost so far, if any, and click Record incident.
Close it
When it's settled, close it with a note on how it was resolved. You can reopen it later, or delete it.
The page shows how many incidents are still open.