Company settings

These settings are on Pricing & company, under Company settings.

Email new booking requests to

The address that receives every request from your booking page, flight alerts, and "quotes waiting" reminders. Customers who reply to your emails also reach this address. Use a mailbox someone reads all day, e.g. bookings@yourcompany.com.

Office phone drivers can call

Shown in your chauffeurs' app so they can call the office with one tap.

Quote follow-up

• Follow up after (hours): if a ride request hasn't been answered after this long (1 to 168 hours), you get a "quotes waiting" email listing them.
• Also send the customer one polite "still need your ride?" email: optional, sent once per request.

Text messages

Switch on Send ride-update texts to text customers when a ride is confirmed, and when the chauffeur is on the way and has arrived. Only customers who tick the consent box on your booking page are texted, and they can reply STOP at any time.

Good to know: Texts only go out once your company's text-message line is approved and connected. Until then the page says "Not connected yet". You can switch the setting on early so customers can already opt in; emails keep working either way.

Card payments and deposits

Connect Stripe to take card payments, then optionally ask for a deposit when customers book online. See Card payments.

Public booking page

The switch for your online booking page is here too. See Your booking page.